Home > Acquisti >

Frequently asked questions about Online Purchase

I tried to order your product but I keep getting the error that my order cannot be processed at the moment. Is there another way I can order the product?

First, please ensure that your credit card is valid and is not over your credit limit. Sometimes a transaction is rejected because of network traffic and has nothing to do with your card or with you. If you try a second time and that doesn't work, please try to purchase with another credit card. If the system still won't accept your order, there is a possibility that the Digital River servers are temporarily down. Please contact Acronis Sales Department and your order will be processed manually.

Back